Pillar 5: Support with Structure – A Roadmap to Success

This week, the Applied Behavioral Science team wraps up sharing insights from Envolve PeopleCare’s Behavioral Science Approach (BSA) and the Five Pillars of Behavior Change Science by diving into Pillar No. 5: Support with Structure. Remember that even though we’ve discussed a different Pillar each week, each one is inter-connected. Keep in mind that the strategies to incorporate the Pillars into products and services will vary based on the product platform and delivery method. Click here for an overview of the BSA.

Support with Structure

In the world of behavior change, it’s not enough to simply tell people what they should or shouldn’t do. Most of us already want to live healthier lives. We know what behavior changes could help us get there. The how is where we struggle.

Whether it’s a long car ride or starting a multi-year project, roadmaps keep us connected to our goal and help us find our way if we get lost. If we get so far off course that our map doesn’t make sense anymore, we can always regain our bearings and find a new route. Much like a roadmap, our products and services must provide structure – in other words, guidance, support, and scientifically-proven behavior change tools.

There are many empirically-supported strategies and tools that help members stay on the right track. For example, we assist members to set goals that are SMART – Specific, Measurable, Achievable, Relevant, and Time-based. Members are provided tools to track behaviors they are working to change. Members can track sleep habits, eating patterns, exercise routines… even how often they express gratitude for small wins and other good things in life. Our programs then guide members to reflect on their experiences to find ways to predict or respond to challenging situations differently next time.

There are endless ways to provide members support using structure – from organizing health coaching calls in a predictable way to ensuring all digital and print materials are clear and easy to follow. They key is to offer guidance and tools that are scientifically supported and are based on members’ preferences and interests.

Stay on the lookout for innovative ways that the BSA will inform Envolve PeopleCare’s products and services to improve member engagement, retention, and progress toward sustainable health behavior changes.

Learn more about each of the Behavioral Science Pillars:

Pillar 1: Care for the Whole Person
Pillar 2: Consider the Context
Pillar 3: Promote Sustainable Motivation 
Pillar 4: Empower Self-Efficacy
Pillar 5: Support with Structure


Applied Behavior Change Science Team

Allison GrupskiDonovan

Envolve PeopleCare’s Applied Behavior Change Science (ABS) team is comprised of Allison Grupski, PhD, Allison Rose, MHS, and Jimmy Donovan. Combined, the ABS team brings a wealth of experience in behavior change, clinical psychology, weight management, health promotion and health disparities research, healthcare operations and communications. The ABS team is responsible for maintaining Envolve PeopleCare’s Behavioral Science Approach to ensure that our products and services are rooted in behavioral science and promote positive, sustainable health behavior change. 

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