On.Demand: Real-Time Diabetes Management

Treat people, not populations.

Between  direct medical costs and reduced productivity, the American Diabetes Association estimated $245 billion is spent annually on managing diabetes. Changing this boils down to accountability. When individuals know they have support, they’re more likely to succeed in managing a condition.

On.Demand is designed to reach individuals with diabetes the moment they need support. The program incorporates mHealth devices to trigger proper real-time expert intervention, such as targeted materials and one-on-one coaching, if abnormal glucose measures register in the cloud. Through high-tech, easy-to-use devices, we are able to drive daily compliance, improve outcomes, reduce waste, and drive down costs. With continuous monitoring and a focus on long-lasting behavior change, On.Demand breaks the mold of other reactive, short-time solutions.

With customizable components, On.Demand brings a personalized approach to meet the unique needs of your individuals.

With 29 million Americans experiencing diabetes and 86 million at risk of developing diabetes, traditional diabetes management is failing.
Eliminate Waste

Cellular Technology

Cloud-Based Glucose Readings

Supply Chain Coordination

Simple Population Reports

Drive Compliance
Change Behavior

Smart Education

Launchpad for
Real-Time Data

Behavior Science


A Look Inside Logistics

How does the process work? Here’s a clear step-by-step view.

  • STEP 1

    On.Demand delivers a diabetes management supply kit straight to an individual’s home. No trips to the pharmacy are necessary! The supply kit includes an introduction to the program, cellular glucometer, test strips, and a how-to guide.

  • STEP 2

    On.Demand’s cloud environment captures blood glucose measurements from the test strips and sends new strips when the cloud records them as “used”.

  • STEP 3

    Test strips are mailed within 8 days of an individual’s supply ending. Unlike traditional models, waste is eliminated by sending strips only when they’re needed.

  • STEP 4

    Convenience is everything. The cloud makes recordkeeping effortless for the participant, and easy auto-fill home deliveries boost compliance.

A Look Inside Intervention

Five days after program enrollment, Frank has not yet activated his glucometer.

WHAT HAPPENS: An outreach is triggered and a care support expert checks-in. Frank is encouraged to activate his device and begin daily glucose testing.

Sally's compliance increases, but her readings fall outside of a normal range.

WHAT HAPPENS: By monitoring the readings, our program can offer enrollment in a more intensive Diabetes Management Coaching program, as necessary. Sally receives routine outreach and tailored education based on testing patterns and glucose levels.

Mary does not test her blood sugar for five days in a row.

WHAT HAPPENS: Compliance is monitored, and Mary is contacted and encouraged to get back on track. Barriers to testing are identified, and she is assisted in planning to eliminate hurdles.

Real Results

Magnolia Health Plan
The On.Demand diabetes management system utilizes mHealth technology, real-time data, and a support system of professional health coaches.  See real results from Magnolia Health Plan.

Test Strip Cost and Utilization Savings1

Users of On.Demand Basic vs Non-Users Enrollment

Cost and Utilization Savings

Clinical Savings1

Users of On.Demand Basic vs Non-Users Enrollment

Clinical Savings

Clinical Outcomes2, 3

Clinical Outcomes

1Study Period: Enrollment of August 2015 through August 31, 2016 with 3 month claim runoutallowed. Users” vs. non-users of GHT strips. Magnolia Health members only.
2Glucose levels measured from August 2015 to November 2016.
3Increase in average number of times testing per engaged member per month from September 2015 to January 2016

Download the Whitepaper

Real-time diabetes management whitepaper from Envolve PeopleCare